Our Terms and Conditions
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​These Terms and Conditions apply to all online programmes provided by COTT Coaching. By purchasing or participating in our services, you agree to the following terms:
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1. Introduction
Welcome to COTT Coaching’s online programmes. These terms outline your rights and obligations when using our services. Please read them carefully before making a purchase. By signing up for a programme, you accept and agree to be bound by these terms.
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2. Intellectual Property and Acceptable Use
All content provided through our programmes is the property of COTT Coaching or its licensors.
You may, for your own personal, non-commercial use, do the following:
Retrieve, display, and view the content on a computer screen / mobile device.
Print one copy of the content.
You must not reproduce, modify, copy, distribute, or use the content for commercial purposes without written permission from COTT Coaching.
3. Medical Disclaimer
We are not medical practitioners or registered dieticians. It is highly recommended that before commencing any diet or exercise programme, you consult a healthcare provider or dietician.
We do not diagnose, examine, or treat medical conditions of any kind, nor determine the effects of specific exercises or diets on medical conditions.
By participating, you acknowledge that there is a risk of physical injury, and COTT Coaching is not responsible for any injuries or health issues that arise.
4. Prohibited Use
You agree not to use our services for any unlawful purposes or in ways that violate these terms. You must not misuse our website or services, including by:
Committing fraud or misrepresentation.
Engaging in activities that violate the privacy or intellectual property rights of others.
Making, transmitting or storing electronic copies of content protected by copyright without permission of the owner.
5. Sign Up
By signing up for a COTT Coaching programme, you agree to provide accurate, current, and complete information. You are responsible for keeping your account information updated.
You must inform us immediately of any changes to the information that you provide when signing up by updating your personal details to ensure we can communicate with you effectively.
We may cancel your subscription with immediate effect for any reasonable purposes or if you breach these terms and conditions.
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6. Cancellation Policy
By purchasing our one-to-one coaching services, you acknowledge and agree that service provision begins immediately upon purchase. This includes the time required for initial consultation booking and programme development (typically 1-2 weeks).
Clients may cancel their coaching subscription at any time. However, payments already made are non-refundable, and access to coaching services will continue until the end of the current billing period.
For services with a joining fee, this fee is non-refundable, as it covers the initial programme creation and setup required to provide a personalised coaching experience.
Cancellations and refunds may be considered in exceptional circumstances at the sole discretion of COTT Coaching, subject to prior agreement.
Group coaching options will be introduced at a later date, with relevant terms updated accordingly.
7. Price Changes and Subscription Plans
We may change our subscription plans and the price of our services from time to time. However, any price changes or other changes to your subscription will be applied no earlier than 30 days following notice to you.
You will have the opportunity to cancel your subscription before the change takes effect.
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8. Programme, Plan and Services Delivery Timeline
After an initial consultation, COTT Coaching requires up to 1 to 2 weeks to develop and deliver your personalised programmes, plans or services. This timeframe allows for proper customisation based on your consultation. Although the timeline will be discussed during the consultation, by agreeing to these terms, you acknowledge and accept that up to 14 days may be needed to provide the necessary programm documents. COTT Coaching will keep you informed of any delays or updates as necessary
9. Warranty
We provide no warranties, express or implied, in relation to the services provided. We do not guarantee any specific results or outcomes from participating in our programmes.
This website and information contained is provided for information purposes only.
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10. Refund Policy
Refunds are not available, except in line with the cancellation policy outlined above. Once services are provided as described, no refunds will be issued. Products, subscriptions and plans offered by COTT Coaching are custom-made products, cancelation of future subscriptions can be made at any time.
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11. Suspension of Services
We reserve the right to suspend or modify your access to services for the following reasons:
To update services to reflect changes in relevant laws and regulations.
To make changes to services as requested by you or as notified by us.
12. Limitation of Liability
Nothing in these terms will limit or exclude our liability for death or personal injury caused by negligence, fraud, or anything not permissible under applicable law.
We will not be liable for any business losses such as loss of profits, income, revenue, contracts, goodwill, or commercial opportunities.
We accept no liability for data loss, damage, or corruption or any special, indirect, or consequential loss or damage.
We are not responsible for events beyond our reasonable control.
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13. Health and Safety Disclaimer
COTT Coaching, and its employees or representatives, are not engaged in providing medical advice and do not hold qualifications to do so.
We strongly recommend seeking professional medical advice before starting any diet or exercise programme.
Participation in any exercise programme carries risks. You are responsible for using your own judgment before acting on any content provided by us.
If you are provided with a Personal Plan, it is based on information provided by you. You are responsible for the accuracy of that information and for informing us of any health issues or medical conditions.
The information in any Personal Plan is for general guidance and may not be suitable in every context. You must take other relevant information and your personal circumstances into account when following the plan.
14. Applicable Laws and Legal Proceedings
These terms are governed by English law. You can bring legal proceedings in respect of the services in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the services in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the services in either the Northern Irish or the English courts.
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15. General Enforcement
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you regarding a breach of this contract, that will not mean that you do not have to do those things or prevent us from taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the services, we can still require you to make the payment at a later date.
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16. Company Details
COTT Coaching.
Registered in the UK.
Contact us at: CottCoaching@outlook.com
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17. Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
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Privacy Policy
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